The Most Compliant Service Providers

Microsoft and Yahoo Give Data to Governments for 80% of Requests - the Highest Rate of Major Service Providers

Different service providers have different size user bases. Government requests for user data logically follow the users. For this reason Google receives more data requests than Pinterest. Rather than count the total number of times a service provider handed over user data, it's more relevant to compare the compliance rate of service providers. The compliance rate is the percentage of government requests that result in a company handing over user data.

Pinterest and Credo have the highest compliance rates (88% and 92%) but have only received 12 and 16 total requests, respectively, in the last four years. Google receives roughly the same number of user data requests as Microsoft. But Google complies with these requests only 57% of the time versus an 81% compliance rate for Microsoft. Yahoo complied with data requests 77% of the time while Facebook complied only 63% of the time.

(Note: Verizon and AT&T data was not included in compliance rate calculations. We discuss why in our methodology notes.)

Large Telcos Have Received Nearly Two-Thirds of All Requests to Service Providers

The total amount of requests received by Verizon and AT&T since transparency data has been published (starting in 2009 for Google) is more than double the amount received by the next tier of recipients -  Internet giants Microsoft, Google, Yahoo and Facebook. 

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